Select from the products you own. Please verify your product is powered on and connected, then try again in a few minutes. I have the same question How do I get the toolbox as I have changed my computer from a Vista computer to a newer model. Microsoft Windows 10 bit. I see that you’re wondering if the HP Toolbox is available for your printer in Windows

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I downloaded HP toolbox from HP support and installed it but it can not find my printer. How does HP install software and gather data?

HP Download and Install Assistant. Thanks for your feedback, it helps us improve the site. In addition, if the cartridge is empty you will need to replace it to resume printing. If you wish to say ‘thanks’ for my effort to help, click the ‘thumbs up’ to give me a Kudos.

Thank you for your patience. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Or do I have to throw away lsaerjet printer after replacing the 4 expensive cartridges that were replaced in one of the troubleshooting steps?


Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Choose a laaserjet product series.

HP Color LaserJet CP1210 Printer series

Javascript serkes disabled in this browser. Select an operating system and version to see available software for this product. This tool applies to Microsoft Windows PC’s only.

In reply to RobertKeulers’s post on April 14, This product has been exchanged for a new or refurbished product.

Message 2 of 6. Select from the products you own. This product cannot be identified by Serial Number alone. Please respond to this post with the results. This is happening to lasejret as well.

HP Color LaserJet CP1210 Series and unable to open ToolboxMX.

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Open download list The Virtual Agent is currently unavailable. Product sold without warranty: This process can take several minutes depending on the number of warranties being checked.

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HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

How does HP install software and gather data? Would you like to view the product details page for the new product? Are you using Windows compatibility mode to run the lzserjet I have been trying to figure this one out for a while too. Have you made any recent software or hardware changes on the system?

HP Color LaserJet CP Series Toolbox – HP Support Community –

Any warranty support needed would be completed by the third party that sold the product. Were you able to open this before without any issues?

Product has been exchanged: Praseetha K Nair Replied on April 15, Or, view all available drivers for your product below.