Click the ActivManager icon and select Control Panel. Click Yes to proceed. The ActivBoard has been upgraded. Check the Device Manager again to see if the computer is detecting the ActivBoard. Alternatively, click one of the links below to download the relevant file: If you continue without changing these settings, you consent to this.
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Follow the instructions displayed on the ActivBoard, clicking on the crosses with the ActivPen. Your privacy is very important to us. Disconnect any adaptors or extension cables from the ActivBoard and computer and connect only the cabling that came promethewn promethean activboard v3 ActivBoard.
Ensure that all of the cables are correctly connected, including the USB cable that promethean activboard v3 into the upper left corner behind the ActivBoard. Everyone is welcome to follow this guide, but we advise against moving any equipment or working within critical actlvboard of your operating system unless you have experience and are comfortable doing so.
Promethean Support Article
Select File and click Load. If the ActivBoard is not listed, check whether you have a wallbox or any adaptors.
The firmware upgrade should only be carried out on promethean activboard v3 advice of Promethean Technical Customer Support. If you still need technical support, please contact us. Promethean cannot support actvboard party cabling, including USB extension cables or adaptors.
ActivBoard 300 Standard
If you see a red X on your ActivManager icon this indicates that the ActivBoard is not detected by the computer. If you still need technical support, please contact us. On the Hardware tab, you can promethean activboard v3 the version of ActivDriver installed on your computer and compare to the latest version on our Promethean activboard v3 site.
Close this window and click on your ActivManager icon in the system tray. Select Calibrationthen Quick or Precision. If peomethean have a Promethean ActivBoard System, power off your projector with the remote control and wait for the fans to stop before unplugging the power supply promethean activboard v3 the wall. Retrieving the activboar file Download the firmware file provided by Promethean Technical Customer Support and save promethean activboard v3 to your desktop. You can download the update from our Support site.
Your privacy is very important to us.
2nd Generation ActivBoard
If the ActivBoard is detected by the computer but the ActivPen is not working, go to the Pens tab and ensure promethean activboard v3 the Mouse option is selected. Ensure the latest version of ActivDriver is installed. If you are a Linux user, please consult article for further information. If you have an older version of ActivDriver, please update it by downloading and installing the latest version. If the ActivBoard is promethean activboard v3 in the Hardware tab, it has been recognised by the computer and you will be able to use the ActivPen as normal.
If you continue without changing these settings, you consent to this. Ensure the Hardware tab is selected then highlight the ActivBoard.
If the ActivPen is not interactive, try another working ActivPen. Reconnect the power supply and USB cable.